BACKED BY SCIENCE AND MEANINGFUL STORYTELLING through a new custom developed website, we positioned Bare Biology to outlast wellness trends and cultivate a loyal community of customers.
WELLNESS, DTC, SHOPIFY E-COMMERCE, SHOPIFY PLUS
Bare Biology became the founder-led business, highly rated and recommended by UK nutritionists as the outcome of Melanie Lawson’s experience with postnatal depression. Through research as a conscious consumer seeking answers to her own health concerns and the transformative experience she gained using omega-3, Melanie created the supplement company she wanted to see in the world. One that was radically honest, committed to quality and sustainability, with product offerings as natural as mother nature had intended.
Bare Biology has quickly scaled from indie sensation in the UK to a household name. Stocked in every major retailer (Boots, Harrods, Selfridges, Planet Organic, Whole Foods, JBC and more) and having recently undergone a redesign of their packaging to elevate their look. Bare was on track to have a visually memorable stand-out brand, but their website experience was seriously stunting their owned-revenue growth.
Our team took Bare Biology through our simple but insightful story brand framework to identify key customer personas - to leverage across marketing and acquisition, and build an engaged and loyal following.
Upgraded the customer experience by consolidating logins with ReCharge 2.0 Upgrade
Helped customers find pertinent information with SEO optimized landing pages with a TOC
Increased order value with smarter cross selling, and exposing bulk options for customers to explore
Created an on-brand experience using high quality branded photography to appeal to high-aesthetic customers
Integrated a new Brand Loyalty Program connected into the ecosystem
Branded the Loyalty Program, Flourish, with a bespoke new identity system
Supported the USP of real results for skeptical prospects
Cleaned up social media purchase journey for organic and paid social visitors
Project Results
With Bare Biology’s philosophy of simple and maintainable wellness habits, we recognized the benefits of upgrading their tech stack to the new Recharge Shopify Checkout Subscription integration to grow their customer loyalty. Plus, from our critical analysis of their site traffic we refined the key user journeys, informing our approach to a strategic subscription focused model. Enhanced features included customization of the Recharge subscription widget, redesigning the accompanying customer portal, and introducing bulk buy subscription options to increase AOV.
Website Design
We renewed life into Bare Biology’s product detail page with updated lead product images and feature graphics to emphasize lifestyle benefits and sustainability efforts. Showcasing their hero product in its plastic free travel friendly pouches in an aesthetically organic setting, is the visualization power convincing low funnel users to hit “add to cart.” We also introduced targeted cross sells below the key description area, rounding out the personalized supplement routine for daily flourishment.
