For web design: To start the web designs, we’ll need high-resolution professional brand or product photography selected to begin. We can, if you choose, provide copywriting services for all of our website clients. Here's some truth for you: professional brand and product photography is an absolute game-changer for your brand and website.

It's not just a trend, it's become the industry standard. Your audience can instantly sense when you've skimped on your visuals, so if you're ready to take your brand to the next level, investing in top-notch photography is a no-brainer. Ask us how we can help you with your brand photography in preparation for your website.

Shopify templates also come in varying degrees of flexibility, speed, well-engineered sections, and documentation for upkeep.

I only use templates I would recommend, trust and have used in the past. If you wanted to just use a template you still won’t be much closer to that design, aesthetic and usable quality you’re after.

All templates need some level of customization to achieve what you want without extra apps slowing you down. Semi-custom helps bridge the gap between faster and cheaper but still on-brand and beautiful, where with custom we are achieving speed, functionality, and bleeding-edge performance goals that templates tend to box us out of.

Project communication will be completed via ClickUp to provide regular updates on the progress of the project. Outside of the meetings in-scope (i.e. discovery call, design review), an ad-hoc touch base to reconnect with our team will be determined upon request.

For these intensive projects, we need a 1 to 2-business day feedback and approval. If that won't work for you we may suggest a different package.

Formal written sign-off of the final designs will be required prior to proceeding with the development stage. Delays or withholding of approval will result in delays in your project and we may need to rebook to our next available slot (4-6+ weeks delay).

We need 2-business day turnaround on feedback and requirement asks from us, via email, our project management system or our instant message system.

At the conclusion of your project, we'll create personalized website training videos for your use and reference as well as a dedicatde 2 hour live training session for you to get your hands dirty and ask questions along the way. Your recordings are stored for your teams reference later.

Anything we build for you has a 15 to 30-day post launch guarantee on, if it breaks we will fix it! However, there are 2 caveats. Shopify being a SaaS provider is constantly iterating and improving their software for merchants on an ongoing basis. Any updates to the Shopify template language, API and more are not covered if changes were not documented or released at kickoff. Third party app integrations can’t be guaranteed as we have no control over their code base. Understand that Shopify does software version changes over time, so changes to the software requirements is not covered.

Here’s the deal: all Shopify storefronts are based off a template in some shape or form unless you do truly custom site – and if you’re not making over 6 figures per month or losing 5 figures a month because of UX issues, you don’t need a FULLY custom template. Templates are pre-built architecture but not the end result. Kind of like those crazy people on pinterest with wild IKEA hacks - we take the frame and create something totally new.

Shopify templates also come in varying degrees of flexibility, speed, well engineered sections, and documentation for upkeep. we only use templates we would recommend, trust and have used in the past and are often our springboard for the strategic design we create. If you wanted to just use a template you still won’t be much closer to that design, aesthetic and usable quality you’re after. All templates need some level of customization to achieve what you want without extra apps slowing you down. So in your investment package is a built-in custom development budget to make your store front really special and cater to your customers needs well. We’ll take care of the details for you, no sweat!

First of all, absolute kudos to you for taking on such a task to get your market fit and start making profit! The short answer, it depends. We work with clients who are in the 1+ year stage of their business. If you are still in the DIY phase of your brand, we might not be the best fit to work together. If you want to inquire on the baby steps needed to get to our signature website design packages, book a call with us and we can break it down into manageable chunks that push the needle in the right direction for you.

Yes! This is a business investment, so we try to make payments as simple as possible. While your deposit is required at the time of booking to save your date(s), you will have an equal payment plans over the duration of your project - no crazy math needed. We have also enabled ShopPay - the platform millons of merchants know and love - for you to take an extended payment plan for your service. We would be happy to detail what this looks like for you in your personal investment guide after our Clarity Call.

We would love to be able to start ASAP, however our availability varies throughout the year due to the scope of your specific project. We recommend reaching out to us at least 3-4 months in advance of your ideal launch date as we accept a limited number of clients per month. Fill out our client application form so we can assess if we’re a good fit for your brand!

For websites, it’s critical that you have a professionally designed brand, and a suite of brand photography (lifestyle and product shots) otherwise we will hit a roadblock pretty early on in the design process.

Don't worry we can help you take care of your branding and photography needs as well. Our holistic approach to web design has been crafted to walk you through each phase making it easy for you, making it a seamless transition once our project begins.

We only book up to 2 Kick Start services a month,and those fill up 2-4 weeks in advance. The form on this page has our next available dates we are available (subject to change)!

No, this service is ONLY for Shopify entrepreneurswho want to run integrated and automated marketing campaigns with Klaviyo to scale their income without scaling their team or marketing spend. We can’t guarantee setup and scalability with other providers like Lightspeed, MailChimp, or Flodesk.